Cancellations & Refunds
Bookings
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Bookings will take place through www.creativecoliseum.com
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Your booking will be confirmed by email.
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Payment is regarded as acceptance of our booking conditions which can be found here Terms & Conditions.
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Payments by invoice must be made within 7 days of receipt of the invoice.
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We accept payment by debit or credit cards, Apple pay and bank transfer, we currently do not accept cash, or child care vouchers
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Bookings can be made online, by email.
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There is a discount for booking days in blocks of 5 and 10, per child.
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Cancellations
Cancelling your Booking
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You may cancel your booking up to 48 hours in advance of the starting day of the workshop in order to receive a refund minus a 10% administrative charge.
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Any cancellations after this 48 hours period will result in no refunds.
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Any cancellations on the day due to illness or injury will not result in a refund or credit.
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Closures or workshop cancellations
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If we are unable to run a workshop due to a unique circumstance, we will offer a full refund or credit for another day.
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We will notify you of any closures by email, text or notification on the Creative Coliseum website.
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Refunds
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Refunds are issued on a case by case basis - Is you require a cancellation or refund please contact us and we will assist you. ​​
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