Cancellations & Refunds

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Bookings

  • Bookings will take place through www.creativecoliseum.com

  • Your booking will be confirmed by email.

  • Payment is regarded as acceptance of our booking conditions which can be found here Terms & Conditions.

  • Payments by invoice must be made within 7 days of receipt of the invoice.

  • We accept payment by debit or credit cards, Apple pay and bank transfer, we currently do not accept cash, or child care vouchers

  • Bookings can be made online, by email.

  • There is a discount for booking days in blocks of 5 and 10, per child.

Cancellations

Cancelling your Booking

  • You may cancel your booking up to 48 hours in advance of the starting day of the workshop in order to receive a refund minus a 10% administrative charge. 

  • Any cancellations after this 48 hours period will result in no refunds.

  • Any cancellations on the day due to illness or injury will not result in a refund or credit.

Closures or workshop cancellations

  • If we are unable to run a workshop due to a unique circumstance, we will offer a full refund or credit for another day.

  • We will notify you of any closures by email, text or notification on the Creative Coliseum website.

Refunds

  • Refunds are issued on a case by case basis - Is you require a cancellation or refund please contact us and we will assist you. ​